Connected water leak detection system

 

Client: Triple+

The product strategy and design development of the world’s first smart water leak detection system for family homes, high-rises and office buildings, controllable on-site or from remote locations using a paired smartphone app.

  • Responsibilities

    • Defined product strategy and value proposition

    • Led a team of researchers, designers, engineers

    • Drove user research, insight and opportunity translation

    • Led and oversaw the physical design & development

    • Key role in managing client expectations, relative to business goals

  • Activities

    • Strategic visions

    • Qualitative user research

    • Value propositions

    • Product requirement documents

    • Ideation and concepts

    • Mock-ups and BETA prototypes

    • User testing and validation

    • Detailed development

  • Impact

    • Launched in 2018

    • 45,000+ detectors sold

    • 6,000+ systems installed globally

    • 30M sq/ft protected

    • Streamlined system UX

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